- You are ‘doing’ what you have been doing – the same way you have done it – for years
- You think (or hear the words) “we can’t charge that much – especially in this economy”
- What your customers expect before they buy is not what they experience after they buy
- What employees are taught about the company mission, values and culture is not what they experience when they come to work
- People come to you when they have a problem … and you solve it for them
- When a new employee does something for the first time, they have to ask around for help until they find someone who has done it before
- Meetings take place and people wonder why
- At those meetings people have to help each other remember the results from the last meeting
- You are using your computer system the same way that you did when it was first installed
- The reports that you have to run your business come from your accounting system
Speak Your Mind